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magenta4525819
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Re: Can someone provide me all of the contact information for support and complaints for T-mobile please
I don't know where T-Mobile came up with that score either.... Nevertheless.... It's obvious that it is not the score holding us back. I now have news about the situation. I will post an update in a few days.5Visto0likes0ComentariosRe: Can someone provide me all of the contact information for support and complaints for T-mobile please
I did that. I contacted them via chat through the customer contact link. Regular customer service people. They couldn't help me. In fact, I listed my phone number and asked them to call me only if they found a solution. I made it clear I did NOT want them to call me just to say they were sorry, that they couldn't...... guess what?? Got at call about 30 minutes later telling me they were sorry they couldn't help me.... yah.... I screamed. so like I said, I am asking for any address I can find. thanks.6Visto0likes0ComentariosRe: Can someone provide me all of the contact information for support and complaints for T-mobile please
I don't know how his score can be 971. It states this verbatim on the letter we received: "Date of consumer report: 03/04/2018 Your credit score: 971 Scores range from a low of 1 to a high of 1000. " ..... The letter states that Transunion provided T-Mobile the information that "may have influenced our decision"6Visto0likes0ComentariosCan someone provide me all of the contact information for support and complaints for T-mobile please
Hello: Could anyone provide me all the addresses, emails, and other contact methods I can use to send a complaint to t-mobile? I have the Customer Relations address for Albuquerque NM. I need more. * I have been an impeccable customer of T-Mobile for 15 continuous years. * We want to open a Senior Plan account, my husband applied for his own t-mobile account. During the "phoned in" application process, he was told there "was an issue" with his information. He was told to go into a T-mobile store and present his official photo id (Driver's License and official Social Security Card. He did. * The store rep faxed it to the t-Mobile FRAUD dept per Activations dept instruction. * We received a letter 3 weeks later stating "The principal reasons your scores did not qualify include: UNABLE TO VERIFY CUSTOMER IDENTITY" * I called t-mobile who stated to me that they did a credit inquiry and could not verify the customer identity. No other info was provided. The t-mobile customer services rep stated we had to call the credit bureau (which was Transunion) * We called Transunion who, after verifying that my husband was who he said he was through a battery of questions, INSISTED that there is nothing wrong with his credit, Identity or could not come up with any other discrepancy on his credit report... There is no hold, or fraud alert or other irregularities with his credit report or social security number. WE DO NOT KNOW WHAT TO DO TO GET T-MOBILE TO OPEN A NEW ACCOUNT FOR US AND NO ONE CAN OR IS WILLING TO HELP US. HOW ELSE IS HE SUPPOSED TO PROVE HIS IDENTITY!! BTW,,, my husband's credit score is 971 out of 1000 reported to us on the letter of REJECTION from t-mobile. If anyone else had encountered an issue like this please respond. I would like to email, fax, picket... anything to get t-mobile to do their job right and open us a Senior plan account in my husband's name. thank you in advance for your assistance.Solved1.8KViews0likes18Comentarios