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magenta8266619
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Joined 6 years ago
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No monthly discount for loyal customers?
I asked for a monthly discount from a Tmobile customer service rep today and just to find out that they do not have any. He just advised me to go to this community blog with the hope that a Tmobile concerned personnel will pay attention to this concern. My husband and I have been with Tmobile for well over a decade now, going on our 14/15th year. For some reason, even though we are not happy with the reception/connection service that they have, we have been with them for this long... i guess that is what you call LOYAL customers, don't you think? That is, you stick with them thru thick 'n thin. Being so, i was expecting to get a loyalty discount off of their monthly bill to make their loyal customers happy and stay longer. It would be nice to see a line on their Tmobile monthly bill/statement that says, "Loyalty Credit". When should we see this?Solved4KViews0likes16Comentarios