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magenta8832040
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Re: Can't view detailed bill
I have a similar android app problem, for past 2 years. The app can't "download" a detailed bill. I'm using samsung (versions 10 to 23). I get a black box error at bottom of app stating, "something has gone wrong, please try again later." THAT has nothing to do with a PDF viewer. If instead, I choose summary bill option, it downloads and can be opened in any of my PDF viewers. However, if I move to a PC and use a browser, the detailed download is available. It's also not a timing issue, such as i'm checking too soon after end of month (i.e. not posted yet). If I navigate to my billing history, i can click on each months back in time for the year. All summary downloads work, but i have to go back to May to get a detailed download to function. In fact, only March and May 2024 are downloadable. This implies file size or some other attribute is the causing the error in the app.3Visto0likes0Comentarios