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magenta909011
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Joined 5 years ago
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Cannot pay the bill due because our account was deleted and our lines are suspended
Hi, So, me and my three friends have a four lines plan at T mobile. We are all international students. Due to COVID-19, we all went back home and we forgot to cancel our Tmobile plan. When we remembered, our lines are all suspended and our account was deleted. So, we called Tmobile support and going to a Tmobile store. They said we had about $200 due but we cannot pay through Tmobile anymore and he cannot help us pay because they already transfer the payment collection to a collection agency. The problem is that we all live on campus and the addresses we gave are the university addresses. And now none of us are also in the US to get the letters sent from the collection company. We would like to pay the bills but we do not know how right now. Please help!Solved1.3KViews0likes4Comentarios