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magenta9868641
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Re: Expiration date bug for Legacy Pay As You Go?
"My question is if i do get a new phone will i lose my Pay As You Go plan?" You should be able to keep your legacy plan. It was years back when I had to get a new SIM to get the smaller size options. It was (still is I hope) the case that you could contact T-mobile and have them switch you plan to the new SIM without issue. It does not matter how many times you swap that SIM to a new phone, the SIM is the thing that has the IMEI.55Visto2likes0ComentariosRe: Expiration date bug for Legacy Pay As You Go?
Mine is happy now. I waited until it was closer to the early expire date to try adding the smallest amount. Selecting $1.00 to add (used to be $10 minimum of course) did work. Note that it is actually $3.50 due to tax/fees. But the main thing is that my expiration did extend a full year. So if you don't really need to add more dollars/minutes then it seems to just require $3.50 each year to keep it running.52Visto1like0ComentariosRe: Expiration date bug for Legacy Pay As You Go?
To give credit where due… Just found my texting to work again so they did fix that one pretty quick. I also see that my expiration as reported by my.tmo is now at 6/6/2022, so it is incrementally moving forward toward the proper 9/4/2022.16Visto0likes0ComentariosRe: Expiration date bug for Legacy Pay As You Go?
Not yet for me. The support is very nice and helpful but the account does not seem to respond to them. The added feature for me is that my text messages are not blocked in and out. Since Legacy can't change that in the my.tmobile login I just called in a ticket to fix that. She did try to fix it herself but got an error so has opened a ticket to the upstream techs.14Visto0likes0ComentariosRe: Expiration date bug for Legacy Pay As You Go?
The support rep was able to quickly confirm that my last payment was 9/4/2021, so the May expire is clearly wrong. The added language was that my account was switched from legacy to Rebellion in 8/28. I don't know if that is the actual cause or not. My guess is that it was caused while I was switching to a new phone. I did the "stop international calls" thing for example. Status. The support rep turned it over to the tech group and she or they will get back to me. I will try to remember to update progress here. P.S. I found "Rebellion" from as far back as 3 years ago, with somebody complaining about that system.13Visto0likes0ComentariosRe: Expiration date bug for Legacy Pay As You Go?
I noticed due to getting a new phone and then finding that #999# did not work. I eventually tried #225# and that did show my balance but it also showed an expiration this month (6 months early). Checked my account page and it shows the expire in May. On hold with PAY-AS-YOU-GO support @ 1-877-778-2106.21Visto0likes0Comentarios