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MaggieBarb
Newbie Caller
Joined 3 years ago
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WiFi AND PRINTER CONNECTIVITY ISSUES
Same as others, we switched from Verizon WiFi (part of a TV bundle) to "try" T-Mobile WiFi router. Had the T-Mobile store set up router name and password, and they were the same as Verizon router. Took the new router home, disconnected the Verizon router and plugged in T-Mobile. All devices recognized network and password EXCEPT for two HP printers, one ENVY 5530 and the other is HP ENVY 4500. No one, and i mean no one, has been able to help. We'v been bounced back and forth. We think we Nee to ad the MSC addresses of both printers to the router but we cannot get anyone to help us do that. T-Mobile just transferred me back to HP who actually hung up on me because he wouldn't talk to me unless i paid $150 for tech support.787Visto1like7Comentarios