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Mandii8890
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Joined 2 days ago
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T-mobile has turned into a horror show for people with disabilities
This the worst service I've ever had. I've had a chronic illness for 3 years now and recently had an especially rough patch. I barely have food in my fridge, let alone money for the 276.00 for three lines I pay. My phone got shut off and paid shortly after, and they charged me 30 PER LINE TO RESTORE which costs them nothing. I called today, was on the phone for over an hour. Explained my story, told him I would like to set up a payment arrangement but the down payment was 450.00!!! I asked him if he could calculate the total of my fees for 6 months and he also declined and also said he could not do anything about ANY of the fees that totaled a little less than half the bill. I have no choice but to get a new phone and deal with being in debt with tmoble. The CEOS of this company take advantage of people in a society where you can do nothing without a phone who barely have any money to begin with. Do not get T-Mobile or cancel it if you have it bc god forbid you get sick!35Visto0likes1Comentario