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mani02
Newbie Caller
Joined 6 years ago
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Re: You are not allowed to make calls at this time
Had the same issue for 3 days.switched SIM cards and that did not work. On the line with T-Mobile "expert" 2 times for about 1-2 hours each, they could not figure it out. Netflix??? Why would Netflix have anything to do with it? Anyways here was my solution: on safari go to T-Mobile.com and log in with the master account holder who was my wife's line. Then I went to Family allowances. It took me to family controls and clicked family allowances again. Then under, select line to manage: I chose my line. Then phone status was on, so I turned it off and back on again. After that I went to Grant User full access and activated full access on my line. I can finally receive and make calls after 3 days! And didn't have to cancel my free Netflix! A ticket with T-Mobile "engineers" is still open and they were no help. Good luck143Visto1like0Comentarios