User Profile
Matt0948
Newbie Caller
Joined 2 years ago
User Widgets
Contribuciones
Re: Not receiving texts from Verizon carriers!
ChristieP wrote: I had cleared the Cache as well but it didn't work. The issue ended up being on the Verizon side. The only reason I was able to get it resolved was by opening a ticket from my Verizon line, even though my phone was working fine. What I was told was that the text routing process within the Verizon network wasn't completed so the text would enter their network but it wouldn't have a phone number associated with Verizon to send it to. They ultimately had to remap the phone number so that it would go outside their system. Sorry I don't have the tech terms to explain exactly what happened. ChristieP I'm having this exact same issue. How did you manage to get anyone from Verizon to help with this? I can't even get through to anyone because I no longer have a phone with them. Any help would be so incredibly appreciated.51Visto2likes0Comentarios