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","position":5,"formula":"metric.net_kudos_weight_received >= 1000","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjUtVGJ6OXNK\"}"},"awarded":2},"BadgeSet:badge_set:5":{"__typename":"BadgeSet","id":"badge_set:5","name":"They really like me!","featured":false,"position":4,"badges({\"first\":1000})":{"__typename":"BadgeConnection","totalCount":6,"edges":[{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:20"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:21"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:22"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:23"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:24"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:25"}}]}},"Conversation:conversation:128586":{"__typename":"Conversation","id":"conversation:128586","topic":{"__typename":"ForumTopicMessage","uid":128586},"lastPostingActivityTime":"2022-12-04T02:57:03.000-08:00","solved":true},"Forum:board:troubleshooting":{"__typename":"Forum","id":"board:troubleshooting","displayId":"troubleshooting","nodeType":"board","conversationStyle":"FORUM","title":"Solución de problemas","shortTitle":"Solución de problemas","parent":{"__ref":"Category:category:home-business-internet"}},"ForumReplyMessage:message:128611":{"__typename":"ForumReplyMessage","subject":"Re: Cannot access my Gateway at 192.168.12.1","conversation":{"__ref":"Conversation:conversation:128586"},"id":"message:128611","revisionNum":1,"uid":128611,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:148053"},"metrics":{"__typename":"MessageMetrics","views":307},"postTime":"2022-09-07T11:46:31.000-07:00","lastPublishTime":"2022-09-07T11:46:31.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" rbbartho wrote: \t \t To Turn off WIFI on T-Mobile gateway. \t \t \t   \t \t Thanks, but why would I want to turn off my WiFi on the router? That is how I communicate with the trashcan. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"201","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:128609":{"__typename":"ForumReplyMessage","subject":"Re: Cannot access my Gateway at 192.168.12.1","conversation":{"__ref":"Conversation:conversation:128586"},"id":"message:128609","revisionNum":1,"uid":128609,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:148053"},"metrics":{"__typename":"MessageMetrics","views":293},"postTime":"2022-06-22T10:51:33.000-07:00","lastPublishTime":"2022-06-22T10:51:33.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Thanks Tinker, no offence taken, I figured the “he” was me. There was some discussion about bridge mode, but I know little about that. It “might” all be a moot point, T-Mob “could” give me a static IP address, but that depends on a couple of things such as IP address location as in what physical locale; one up country or even just outside of my TV broadcast DMA would be as bad as what I have now, and of course the monthly cost of a static IP address. Stay safe. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"495","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:128607":{"__typename":"ForumReplyMessage","subject":"Re: Cannot access my Gateway at 192.168.12.1","conversation":{"__ref":"Conversation:conversation:128586"},"id":"message:128607","revisionNum":1,"uid":128607,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:148053"},"metrics":{"__typename":"MessageMetrics","views":183},"postTime":"2022-03-24T07:07:13.000-07:00","lastPublishTime":"2022-03-24T07:07:13.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" iTinkeralot wrote: \t My guess is that he plugged a router into the T-Mobile router, as you speculated, and it served the 192.168.12.1 DNS server up on its ethernet segment as the DNS server. No way clients on the second broadcast domain can ever be routed out and back as the T-Mobile router will never know of the ethernet segment on the other side of the other router. In effect he needs to turn that to bridge mode and disable the DHCP server or just shut the old router down. Unless there is a demand for expansion of the wireless to try to cover more area the best solution is to just go with the T-Mobile router. The second router would have the double NAT solution and well that could cause issues as well.  \t Hi Tinker, What “OLD” router are you referring to? Also the mesh router is to expand the coverage area. The only thing plugged into the Ethernet port on the TMOB Gateway (Modem/Router) is one of the Mesh units. BTW, who is the “He” in the first line of your post? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"993","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AcceptedSolutionMessage:message:128605":{"__typename":"AcceptedSolutionMessage","subject":"Re: Cannot access my Gateway at 192.168.12.1","conversation":{"__ref":"Conversation:conversation:128586"},"id":"message:128605","revisionNum":1,"uid":128605,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:148053"},"metrics":{"__typename":"MessageMetrics","views":803},"postTime":"2022-03-23T09:50:58.000-07:00","lastPublishTime":"2022-03-23T09:50:58.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" After a lot of investigation, I uninstalled the VPN and I can now access my gateway 192.168.12.xx iTinkeralot wrote: \t My guess is that he plugged a router into the T-Mobile router, as you speculated, and it served the 192.168.12.1 DNS server up on its ethernet segment as the DNS server. No way clients on the second broadcast domain can ever be routed out and back as the T-Mobile router will never know of the ethernet segment on the other side of the other router. In effect he needs to turn that to bridge mode and disable the DHCP server or just shut the old router down. Unless there is a demand for expansion of the wireless to try to cover more area the best solution is to just go with the T-Mobile router. The second router would have the double NAT solution and well that could cause issues as well.  \t My TMHI Gateway is the router, it is an integral part of a single “box” ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"903","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:128595":{"__typename":"ForumReplyMessage","subject":"Re: Cannot access my Gateway at 192.168.12.1","conversation":{"__ref":"Conversation:conversation:128586"},"id":"message:128595","revisionNum":1,"uid":128595,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:148053"},"metrics":{"__typename":"MessageMetrics","views":24},"postTime":"2022-03-22T13:28:12.000-07:00","lastPublishTime":"2022-03-22T13:28:12.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Here is release and renew: ^   ^   ^   ^   ^   ^   ^   ^   ^   ^   ^   ^   ^   ^   ^    C:\\Windows\\system32>ipconfig /release Windows IP Configuration No operation can be performed on Ethernet while it has its media disconnected. No operation can be performed on Ethernet 4 while it has its media disconnected. No operation can be performed on Ethernet 2 while it has its media disconnected. No operation can be performed on Ethernet 3 while it has its media disconnected. No operation can be performed on Local Area Connection* 1 while it has its media disconnected. No operation can be performed on Local Area Connection* 2 while it has its media disconnected. No operation can be performed on Bluetooth Network Connection while it has its media disconnected. Ethernet adapter Ethernet:    Media State . . . . . . . . . . . : Media disconnected    Connection-specific DNS Suffix  . : lan Ethernet adapter Ethernet 4:    Media State . . . . . . . . . . . : Media disconnected    Connection-specific DNS Suffix  . : lan Ethernet adapter Ethernet 2:    Media State . . . . . . . . . . . : Media disconnected    Connection-specific DNS Suffix  . : Ethernet adapter Ethernet 3:    Media State . . . . . . . . . . . : Media disconnected    Connection-specific DNS Suffix  . : Wireless LAN adapter Local Area Connection* 1:    Media State . . . . . . . . . . . : Media disconnected    Connection-specific DNS Suffix  . : Wireless LAN adapter Local Area Connection* 2:    Media State . . . . . . . . . . . : Media disconnected    Connection-specific DNS Suffix  . : Wireless LAN adapter Wi-Fi:    Connection-specific DNS Suffix  . :    Default Gateway . . . . . . . . . : Ethernet adapter Bluetooth Network Connection:    Media State . . . . . . . . . . . : Media disconnected    Connection-specific DNS Suffix  . : ^   ^   ^   ^   ^   ^   ^   ^   ^   ^   ^   ^   ^   ^   ^    C:\\Windows\\system32>ipconfig /renew Windows IP Configuration No operation can be performed on Ethernet while it has its media disconnected. No operation can be performed on Ethernet 4 while it has its media disconnected. No operation can be performed on Ethernet 2 while it has its media disconnected. No operation can be performed on Ethernet 3 while it has its media disconnected. No operation can be performed on Local Area Connection* 1 while it has its media disconnected. No operation can be performed on Local Area Connection* 2 while it has its media disconnected. An error occurred while renewing interface Wi-Fi : unable to contact your DHCP server. Request has timed out. No operation can be performed on Bluetooth Network Connection while it has its media disconnected. C:\\Windows\\system32>   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3243","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:128594":{"__typename":"ForumReplyMessage","subject":"Re: Cannot access my Gateway at 192.168.12.1","conversation":{"__ref":"Conversation:conversation:128586"},"id":"message:128594","revisionNum":1,"uid":128594,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:148053"},"metrics":{"__typename":"MessageMetrics","views":16},"postTime":"2022-03-22T13:13:42.000-07:00","lastPublishTime":"2022-03-22T13:13:42.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Here is the result of running ipconfig /all command: Microsoft Windows [Version 10.0.19043.1586] (c) Microsoft Corporation. All rights reserved. C:\\Windows\\system32>ipconfig /all Windows IP Configuration    Host Name . . . . . . . . . . . . : VAIOSX14    Primary Dns Suffix  . . . . . . . :    Node Type . . . . . . . . . . . . : Hybrid    IP Routing Enabled. . . . . . . . : No    WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Ethernet:    Media State . . . . . . . . . . . : Media disconnected    Connection-specific DNS Suffix  . : lan    Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller    Physical Address. . . . . . . . . : CC-30-80-3B-A0-ED    DHCP Enabled. . . . . . . . . . . : Yes    Autoconfiguration Enabled . . . . : Yes Ethernet adapter Ethernet 4:    Media State . . . . . . . . . . . : Media disconnected    Connection-specific DNS Suffix  . : lan    Description . . . . . . . . . . . : Realtek USB GbE Family Controller    Physical Address. . . . . . . . . : 3C-18-A0-42-C5-99    DHCP Enabled. . . . . . . . . . . : Yes    Autoconfiguration Enabled . . . . : Yes Ethernet adapter Ethernet 2:    Media State . . . . . . . . . . . : Media disconnected    Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : TAP-NordVPN Windows Adapter V9    Physical Address. . . . . . . . . : 00-FF-CE-3A-62-D7    DHCP Enabled. . . . . . . . . . . : Yes    Autoconfiguration Enabled . . . . : Yes Ethernet adapter Ethernet 3:    Media State . . . . . . . . . . . : Media disconnected    Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : NordLynx Tunnel    Physical Address. . . . . . . . . : 00-FF-FB-2A-84-66    DHCP Enabled. . . . . . . . . . . : Yes    Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Local Area Connection* 1:    Media State . . . . . . . . . . . : Media disconnected    Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter    Physical Address. . . . . . . . . : D6-1B-81-37-AF-0D    DHCP Enabled. . . . . . . . . . . : Yes    Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Local Area Connection* 2:    Media State . . . . . . . . . . . : Media disconnected    Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2    Physical Address. . . . . . . . . : E6-1B-81-37-AF-0D    DHCP Enabled. . . . . . . . . . . : Yes    Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wi-Fi:    Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Qualcomm Atheros QCA61x4A Wireless Network Adapter    Physical Address. . . . . . . . . : D4-1B-81-37-AF-0D    DHCP Enabled. . . . . . . . . . . : Yes    Autoconfiguration Enabled . . . . : Yes    IPv4 Address. . . . . . . . . . . : 192.168.68.105(Preferred)    Subnet Mask . . . . . . . . . . . : 255.255.255.0    Lease Obtained. . . . . . . . . . : Tuesday, March 22, 2022 3:18:50 PM    Lease Expires . . . . . . . . . . : Tuesday, March 22, 2022 5:18:50 PM    Default Gateway . . . . . . . . . : 192.168.68.1    DHCP Server . . . . . . . . . . . : 192.168.68.1    DNS Servers . . . . . . . . . . . : 192.168.12.1                                        192.168.68.1    NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Bluetooth Network Connection:    Media State . . . . . . . . . . . : Media disconnected    Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)    Physical Address. . . . . . . . . : D4-1B-81-37-AF-0E    DHCP Enabled. . . . . . . . . . . : Yes    Autoconfiguration Enabled . . . . : Yes C:\\Windows\\system32> Release and renew will be next. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"4666","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:128593":{"__typename":"ForumReplyMessage","subject":"Re: Cannot access my Gateway at 192.168.12.1","conversation":{"__ref":"Conversation:conversation:128586"},"id":"message:128593","revisionNum":1,"uid":128593,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:148053"},"metrics":{"__typename":"MessageMetrics","views":39},"postTime":"2022-03-22T12:52:57.000-07:00","lastPublishTime":"2022-03-22T12:52:57.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I undid the most recent Windows 10 update, it made no difference. So I reinstalled it. I also killed my firewall, malware software and my VPN, but to no avail. I shall try the ipconfig /release and ipconfig /renew later today and report back with my findings. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"278","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1OTItMjQ5NmlFOTUzQ0ZDQTg1NTA5MDU0?revision=1\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1OTItMjQ5NmlFOTUzQ0ZDQTg1NTA5MDU0?revision=1","title":"58813f67-c1a7-4dc4-9529-b1e227b7ba04.jpg","associationType":"BODY","width":1495,"height":1186,"altText":null},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1OTItODY1aTYwMkMzMjc3MDQ2OEU5OUU?revision=1\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1OTItODY1aTYwMkMzMjc3MDQ2OEU5OUU?revision=1","title":"e3150fc5-8bb8-4cad-b301-2b2bd38460fc.jpg","associationType":"BODY","width":1588,"height":1434,"altText":null},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1OTItNDMxMmkzQTNFQ0MzMjNEMzc2Mjkz?revision=1\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1OTItNDMxMmkzQTNFQ0MzMjNEMzc2Mjkz?revision=1","title":"bae54342-f0e6-4b48-ab37-aaaff2f9ecd3.jpg","associationType":"BODY","width":1117,"height":334,"altText":null},"ForumReplyMessage:message:128592":{"__typename":"ForumReplyMessage","subject":"Re: Cannot access my Gateway at 192.168.12.1","conversation":{"__ref":"Conversation:conversation:128586"},"id":"message:128592","revisionNum":1,"uid":128592,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:148053"},"metrics":{"__typename":"MessageMetrics","views":30},"postTime":"2022-03-22T12:48:34.000-07:00","lastPublishTime":"2022-03-22T12:48:34.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Thanks very much for the information, I did PING the gateway and it failed. I have made another discovery today. The problem is broader than just the gateway access, I can no longer access any of my networked machines or access this laptop from any of my Laptops/PCs. I pinged those too and they failed as well. My Dell PC and my Sony Laptop which I could access before I went away can still access each other, but neither of them can access my VAIO SX14 laptop and vice versa. I have check all of the settings on the SX14 and even compared them to those on the Dell PC, they all look the same. But the SX14 will not connect (Map) to anything else. When I try the only thing that shows up in the mapping browse window is the SX14.   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"779","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjQuMTF8Mi4xfG98MjV8X05WX3wx","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1OTItMjQ5NmlFOTUzQ0ZDQTg1NTA5MDU0?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjQuMTF8Mi4xfG98MjV8X05WX3wy","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1OTItODY1aTYwMkMzMjc3MDQ2OEU5OUU?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjQuMTF8Mi4xfG98MjV8X05WX3wz","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1OTItNDMxMmkzQTNFQ0MzMjNEMzc2Mjkz?revision=1\"}"}}],"totalCount":3,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1ODktMTIwNGk4MDI4OTdGNDdENTRCMTdB?revision=1\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1ODktMTIwNGk4MDI4OTdGNDdENTRCMTdB?revision=1","title":"b0692440-f969-4ef1-b935-c11751a69a0f.jpg","associationType":"BODY","width":581,"height":452,"altText":null},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1ODktMjI0aTc1MDk5RTIyM0EyRkI0QTQ?revision=1\"}":{"__typename":"AssociatedImage","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1ODktMjI0aTc1MDk5RTIyM0EyRkI0QTQ?revision=1","title":"6fc2f5f6-7bca-4420-9837-4e81281c1b02.jpg","associationType":"BODY","width":2410,"height":1910,"altText":null},"ForumReplyMessage:message:128589":{"__typename":"ForumReplyMessage","subject":"Re: Cannot access my Gateway at 192.168.12.1","conversation":{"__ref":"Conversation:conversation:128586"},"id":"message:128589","revisionNum":1,"uid":128589,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:148053"},"metrics":{"__typename":"MessageMetrics","views":20},"postTime":"2022-03-20T16:05:58.000-07:00","lastPublishTime":"2022-03-20T16:05:58.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" tomwil wrote: \t \t mb300e4m wrote: \t\t \t\t \t\t Using my VAIO SX14 Windows 10 Pro Laptop: \t\t I cannot access my Gateway at 192.168.12.1. Network trouble shooting says “You computer appears to be correctly configured, but the device or resource (192.168.12.1) is not responding”. \t\t and “Security or Firewall settings might be blocking the connection” \t\t Also I can no longer access any of my networked PCs or access this laptop from any of my PCs. \t\t Other PCs on my network are OK and can access each other but cannot connect to my VAIO laptop. \t\t \t\t \t\t \t   \t Your Vaio laptop must be connected to your T-Mobile gateway first, either by WiFi or ethernet cable, before 192.168.12.1 will respond. \t   \t Your T-Mobile gateway’s SSID and network password must be entered correctly on your laptop, before the laptop can successfully connect to the gateway. \t   \t \t No kidding Tom. It is CONNECTED, I can open dozens of web pages, do e-mails and so on. I do know the SSID and PASSWORD for the gateway, I have been using it long enough. I can connect to the gateway from my desktop PC and another laptop using the SSID and PASSWORD, but NOT from my VAIO. My other machines can communicate with each other but not with the VAIO and vice versa. A good try but how about another suggestion, please. The failure has nothing to do with SSIDs or passwords. Something on the VAIO is preventing the connection and networking to my other machines. Here’s a couple of pics for you to chew on.   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1536","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjQuMTF8Mi4xfG98MjV8X05WX3wx","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1ODktMTIwNGk4MDI4OTdGNDdENTRCMTdB?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjQuMTF8Mi4xfG98MjV8X05WX3wy","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xMjg1ODktMjI0aTc1MDk5RTIyM0EyRkI0QTQ?revision=1\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:128587":{"__typename":"ForumReplyMessage","subject":"Re: Cannot access my Gateway at 192.168.12.1","conversation":{"__ref":"Conversation:conversation:128586"},"id":"message:128587","revisionNum":1,"uid":128587,"depth":1,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:148053"},"metrics":{"__typename":"MessageMetrics","views":79},"postTime":"2022-03-20T10:02:35.000-07:00","lastPublishTime":"2022-03-20T10:02:35.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Other PCs on my network are OK and can access each other but cannot connect to my VAIO laptop. 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