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MichaelCinPA
Network Novice
Joined 2 years ago
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Re: Home internet modem keeps powering down and restarting
Same problems here. I had mine for months with no problem, fast, no rebooting. Then a couple of months ago it started rebooting once sometimes twice a day. Called and got a replacement NOK silver cylinder tower. It wasn't too long that the second unit started rebooting. Then on a day where it rebooted 5 times while I was WFH, the rep said they were working on my tower and that it was a one day maintenance. Several days later after more rebooting, I called back and the rep said that the maintenance was scheduled for 2 months and would end the next Friday. Don't know why one rep said one day and the other said 2 months. But they also sent me a new power adapter to try. So I limp along til that Friday, and it was still rebooting. Got the new plug and installed and after the maintenance is supposedly done, its still rebooting when I look at it wrong. Yesterday though I worked all day and didn't notice any rebooting. I start watching HBO Max and 3 times in 20 minutes it rebooted. Switched to Netflix and watched an entire movie with no issue. I only have 2 bars signal strength because I'm 2 miles from the closest tower. But I have no other option except to pay thousands of dollars to get the cable company to extend to my home.28Visto0likes0Comentarios