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MikeMcguire
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Joined 3 years ago
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Re: Sorry, you can't currently place an order online
I wouldnt know the answer to those questions in regards to max lines and such but I would have assumed someone has checked that. Ive been told multiple times cases have been opened to review but have never received a response. I've only been a customer for 16 months and I'm on the military plan. If I select a phone device it gives me the same error message. However if I want to add a watch, tablet or any other device like that they will let me the specific deal I wanted was available last week online only but after asking customer service to honor it for me since I can't shop online they said sorry we can't do that. It is an endless loop of frustration and all I want to do is spend money.Re: Sorry, you can't currently place an order online
Thanks for the quick response. In this car I'm just trying to add a new line with a new number. I'm aware I can't upgrade phones on the jump plan but I just want to add a line. Been trying to add a few lines for months but get the same message everytimeLo sentimos, no puedes realizar un pedido por Internet en este momento
I have been trying to add a line online for over 5 months and each time I do i get the error message Let's talk Sorry, you can't currently place an order onlinePlease contact us by calling 1-800-937-8997 or 611 from your T-Mobile phone There are certain deals only available online, free activation and other reasons why I prefer to shop online. I now have until December 14th to upgrade my phone or turn it in or they will charge me a final payment of $47.99 per phone. I work two jobs and dont have the availability to shop in store. I have spent countless hours on the phone with multiple people and departments and nobody knows why I cant shop online.
