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MixedBag
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Joined 5 months ago
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Re: Internet service and VoIP
I wanted to post an update. I was able to resolvethe issue withT-Mobile by creatingaVPN (virtual private network) server on my home fiber networkin Minneapolis, I then obtained a router withVPN clientand putit between my T-Mobile gateway and VOIP phone at the other location (Tucson). The VPN"pipe" tween the client and server passes VOIP traffic in an encapsulatedmanner,unaffected by whatever T-Mobile is doing. I could to do this only because I have two locations available, with two different ISP's (T-Mobile and US Internet), in other words, I leveraged my fiber network at my other home to hide the VOIP connection fromT-Mobile. This solution cost me $32 (Amazon price for the GL.iNet GL-SFT1200router).15Visto0likes0ComentariosRe: Internet service and VoIP
That is very interesting. I checked and my KVD21 is also running version 1.00.22. I went to the CallCentric website and verify that it was a VOIP service similar to VOIP.MS, which it is. So now I wonder if there's something in the CallCentric configuration that allows your VOIP to work but not mine. I use a Cisco SPA525G2 phone. So what I will do is check CallCentrics configuration guide for the SPA525 to see if there is something I can change to make mine work again.16Visto0likes0ComentariosRe: Internet service and VoIP
I have been following this thread for some time as my VOIP service with VOIP.MS (and all other VOIP lines) suddenly stopped working late April 2024 (it was working for over a year). A couple of days ago, I decided to callT-Mobile customer support to see what my experience would be like. I convinced them to escalate my issue to the Business support team since this is more of a business type of issue. I was offered Ooma, which is apparently a T-Mobile service, but I declined since I use my own PBXs and other 3rd party VOIP services. What I got them to admit is that a recent upgrade to the KVD21 (also to the new TMO G4AR gateway) prevents T-Mobile Home Internet end users from using 3rd party VOIP services. The reasoning behind this could not be explained even though I tried to extract this information, it was apparently at a "higher pay grade" than the technician I was speaking to. Long story shorter… the solutionis to use my Inseego M2000 portable hotspot for VOIP. We can hope is that if enough of us protestthis feature change ("its not a bug, it's a feature"), the engineers will revert what ever they did to block use of VOIP on T-Mobiles Internet service in a future release.54Visto1like0Comentarios