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mmi88
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Re: Unable to connect Chamberlain garage door opener via 5g internet
Update***** I WAS FINALLY ABLE TO CONNECT!! No one ever called me back as promised by t mobile or Aladdin Genie…however I decided to try to connect my T Mobile device to my old router I used w the previous cable Internet provider (netgear brand). It took a couple tries but it finally connected under the router. Hopefully it continues to work. I hope this helps you fellow strugglers lol7Visto3likes0ComentariosRe: Unable to connect Chamberlain garage door opener via 5g internet
I am having the same issue with my smart garage. I don't have the Chamberlain, but the Genie Aladdin. No issues connecting any of my other devices to T-mobile. My garagehad no problem functioning off of the cable internet. Spenta great deal of time on the phone with both T-Mobile and Genie. Neither could figure it out. It says there is wifi available but it will not connect the device. The service is strong in the garage bc I did internet speed tests on my phone. The most frustrating thing about it was thegentleman I talked to from T Mobile had me reset my T- mobile box disconnecting EVERYTHING in my house from wifi to resolve the issue. It did nothing but cause a ton more work reconnecting everything that works. Waiting on calls back from bothcompanies but after reading this I am starting to feel like this is an issue all around for those of us with smart garages. It needs to be resolved. I rely way to much on the functionality of the smart garage door with my kids. I tried to tell them whatI was reading in the comments here but it was crickets on their end. They acted surprised. If anyone has any recommendations on how to resolve this I am all ears!! Already tried separating the combined networks. It did nothing but cause a hassle. Restarted devices/reset devices. I am at a loss.5Visto2likes0Comentarios