User Profile
Mypalms
Roaming Rookie
Joined 2 years ago
User Widgets
Contribuciones
Re: 5G Gateway Setup with Smart TV
Shoot.. i don't think i have the Nokia Gateway. There's no option to adjust the transmission protocol in the app or on the actual gateway. I only have the ability to change the frequency band, WPA version and WPA encryption mode to which i've tried every combination of settings. I have the "SAG FAST5688W 5G Gateway"1Ver0likes0ComentariosRe: 5G Gateway Setup with Smart TV
tomwil wrote: Mypalms wrote: I'm having the same exact issue.. this is the first thread i've seen where someone accurately captures my same problem and of course it's not resolved. I'll take that as a sign that TMO 5g isn't for me. Not sure if this will help, but in other community threads, lowering the encryption level of the 2.4GHz WiFii band to WPA2 helps other problem devices to connect to the gateway. Thanks for the reply. I tried all possible combinations of encryption levels for both 2.4GHz and 5g, all of them produce the same error that 1kma5243 described. My Arris Surfboard router allows my Cox internet to connect to the same TV with 5g or 2.4ghz without any issues.1Ver0likes0ComentariosRe: 5G Gateway Setup with Smart TV
1kma5243 wrote: I am new to T-Mobile, in the network settings of the Samsung Smart TV (model #UN40N5200AFXZA), I am able to see both the 5G and 2.4G wireless networks. I select the network and put in my password. It attempts to connect but then I receive the message "Wireless network connection failed. Automatic IP setup failed. Try the following to set up an IP address automatically. Or, set up an IP address manually by selecting IP Settings. -Make sure the DHCP server is enabled at your wireless router and turn it off and on. - Contact your internet service provider for more information." It shows a picture of a TV, a red "X", a router with my network name showing full signal strength, a red "X", a world globe. It does the same thing with both the 5G and 2.4G networks. I was able to connect to a 2.4G mobile hot spot from my phone and it set up just fine. Spoke to T-Mobile tech and they transferred me to Samsung (who had me try the mobile hot spot) and since I was able to connect, they say it is T-mobile issue. I'm having the same exact issue.. this is the first thread i've seen where someone accurately captures my same problem and of course it's not resolved. I'll take that as a sign that TMO 5g isn't for me.7Visto1like0Comentarios