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NOLAinMD
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Joined 2 years ago
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Re: Being charged for a phone I have returned. Help?
So apparently this is a T-Mobile issue, because I didn't have this problem before I was fully transitioned from Sprint. I took my return to a drop-off point and the logged it as received. The next month, I noticed it was still on my bill, and called SPRINT. They told me that they could see that I had dropped it off, so my responsibility was fulfilled. BUT... it didn't leave the drop-off point for three weeks, so it didn't get logged in as received until after the return window. So, even though they have the phone, and Sprint said Iwas good, T-Mobile is still billing me almost $1000 for the phone THAT THEY HAVE.Shouldn'tthis be grandfathered in since my initial business was still under Sprint? Make it make sense!!2Visto0likes0Comentarios