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nrw206
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Re: Paramount+ promotion
I hope everyone else gets their issues resolved. I finally figured out the issue in my case. I manage a family plan, and was not aware a family member had beat me to the punch with this promo. Since the promotion is limited to one offer per account, this means my issues were of my own doing, not T-Mobile's (though it sounds like there is a substantial number of customers who have legit gripes with the process). Anyway, don't be like me! If you're on a family plan, make sure you check that no other family member has set up an account using the promotion code. D'OH1Ver0likes0ComentariosRe: Paramount+ promotion
Please note that the instructions provided in the FAQ at https://www.t-mobile.com/offers/paramount-plus-dealindicate: "I already have Paramount+ and I've subscribed onwww.paramountplus.com. ¿Cómo canjeo esta oferta? Sigue las instrucciones que se detallan a continuación cuidadosamente, ya que lo que debes hacer depende de tu plan actual. If you're a Paramount+ Essential monthly subscriber: Claim yourT-Mobileoffer by visitinghttps://promotions.t-mobile.com/ParamountPlusand requesting a coupon code You'll be redirected to www.paramountplus.com Sign in to your Paramount+ account (if you're not already signed in) Visit your account page, scroll down, and click "Redeem a Coupon" Enter theT-Mobilecoupon code and click "Apply" PLEASE NOTE: The offer will not be applied to your account until the start of your next billing cycle. If you currently have another offer, discount, or coupon attached to your subscription, you will not be able to redeem theT-Mobileoffer until your current offer, discount, or coupon expires. " I was not a Paramount+ subscriber before receiving my T-Mobile code; I only attempted to sign up, carefully following the directions for signing up as a new subscriber, because of the offer. When the code did not work during sign-up, I instead followed the directions above and attempted to apply the code to the newly-set-up account. The code does not work when following these directions, either.1Ver0likes0ComentariosRe: Paramount+ promotion
I have also been experiencing the "This code is not valid. Please try again." error. I even went through the entire sign-up process and then tried applying to the account - same issue. I reached out to Paramount, and they were so slow to respond that I had already been billed for the first month by the time they wrote back with - I kid you not - instructions on where to go to apply the code, as though that was the problem, and not that their site would not accept the code. I responded again, and when they eventually responded the second time they simply said it was T-Mobile's issue. So I have now actually paid for a service and still have no resolution to the issue with the promotion. BEYOND frustrating.2Visto0likes0Comentarios