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NS27
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Joined 3 years ago
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Re: How can I contact the Fraud Department?
12/11 - fraudulent activity was detected and reported to t-mo rep who forwarded all findings to fraud department 1st off,phones were purchased at two different locations 30+ mi away from home. 2nd, I called t-mo the day the lines were opened to report it was fraud. I was initially told all the lines would be disconnected and that I wouldn't have to worry about any charges. Then I'm told to allow the lines to stay active so they can "investigate". 12/21 - waited ten days just to be told they could not find any fraudulent activity. What was the point of their stupid investigation??? Now I am forced to file a police report and to top it all off, IM ON THE HOOK for the phones that were fraudulently purchased. So I am going to end up paying 3-4 grand for all this without any possible reimbursement at this time. THANKS T-MO! Grade A investigation 👍2Visto0likes0Comentarios