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nsamuel
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Joined 7 years ago
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Re: International roaming / India - has issues
Towards the end of my trip, for couple of days, I noticed that the phone was able to get data (but in 2G speed. I saw a 2G icon at top of my android phone for last 2 days, during a 40 day trip to India). So, this is still not working, but at least we know they are trying to do something about the issue (though unsuccessfully so far). Has anyone else noticed data connection issues in the small cities of India ? I used to get 3G speeds (even in very small cities of the southern states of India) when i visited couple of years ago. Now even in a significant city of india, i got only 2 G speed - that too after bugging Tmobile about it for many days, wasting hours of time with customer service.22Visto0likes0ComentariosRe: International roaming / India - has issues
6 hours phone call and 1 month later, this problem is not yet solved. I travelled to a bigger city (Bangalore) and 4G data worked there fine. When i travel back to Coimbatore, my data connection does not happen (even though signal is strong and i am at center of city). The phone i have is a LG Q7+ (T mobile) running Android 9 software version Q610TA20g, Wonder if people who have a Samsung also have this issue in Indian small towns. Last time i travelled to India, (2 years ago) this was not an issue.42Visto0likes0ComentariosRe: International roaming / India - has issues
After 4 weeks in India, this problem remains unsolved. Numerous calls to tech support resulted only in apologies and un-diagnosed status. Strangely, when i moved to a big city (called Bangalore), i experienced no issues on the first day, same "no data connection" on second day, and then it started working fine later part of 2nd day. It was working in Delhi during my initial landing. But, the city of Coimbatore consistently had "no data connection" for 3 weeks. Talked to local partner, and they tried to connect the phone directly to their APN. No luck. T-mobile just said "tower issue" and left it at that. This would be another blow to account, since I will have to visit this city of Coimbatore often in future and I would require connection (as a backup). It maybe was bumped upto Engineering (with a trouble ticket assigned), but no call or email from them. They simply overwhelmed after the recent security breach. What can i do to get this resolved ?41Visto0likes0ComentariosInternational roaming / India - has issues
I have international roaming available as part of plan, but phone won't connect to internet. I am currently in a city called Coimbatore, Tamil Nadu, India. The phone connects to a strong signal from Vodafone - India (and shows all bars are up on signal anywhere in city). But, when i try to start up chrome browser, it immediately shows "NO INTERNET". Has been consistently doing it for past few days that i have been here. The obvious checks (Mobile data, Data roaming, Network operator etc) have all been checked. So, i am starting to think that vodafone india is throttling or cheating Tmobile on their end of the deal. If not, how can tmobile give me data service here ? I need to get this working soon, since i will be india for a while…..currently, i am getting by only on wifi connects.25KViews1like41Comentarios