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NYCgal399
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Re: Iphone 16 on us question
Yes, apparently so. Interestingly, I had gone in to the TMobile Store on the store, but they didn't have any phones in stock, but he said not to worry that the promotion would be going on for a while. Anyway, it was an incredibly poor customer experience and, I think, deceptive to quietly roll it back for just a few of the GoNext plans. I went back to my old plan and would not recommend them to anyone at this point.156Visto0likes0ComentariosRe: Iphone 16 on us question
i have also reached out the the FTC and NY AG on this as I think it is very deceptive to change the broader program without having some sort of an explicit clarification that the change occurred. I am going to try to go back to my old plan at this point and will decide whether to move away from TMobile all together. This was incredibly deceptiveand certainly not the right thing to do from a reputational perspective.152Visto1like0ComentariosRe: Iphone 16 on us question
Actually, when I called to request clarification on that pointfew days ago, prior to switching to that plan (from Magenta 55+), I was told that I would qualify for $1000. That is also what the website said when I "compared Magenta 55+ to GoNext 55+). However, when I went to buy a phone last night, I saw that T-Mobile changed the promotion, but only as it relates to the 55+, Military and First Responder GoNext plans. They definitely changed the promotion for those plans. this is based on several times checking the website as well as several phone calls with customer service.196Visto2likes0ComentariosRe: Iphone 16 on us question
Not anymore! T-Mobile quietly reduced the promotion for this plan as well as the plans for First Responders and Military. I literally just switched to this plan (from Magenta 55+) to take advantage of the promotion only to find that I was bait and switched! It is unconscionable to me that T-Mobile would change their promotion just for these plans. I think it is a highly deceptive and discriminatory practice.201Visto3likes0Comentarios