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Paladin1
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Joined 2 months ago
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Re: How to file complain
I had a similar problem. My phone needed a new battery, but the store talked me into a new phone for a trade for equal trade in value- no increase in the monthly bill.I see my bill and find I was charged for the phone. The lie was acknowledged (other customers had the same experience). Yet, when I contact the store manager, as I was directed, there is no response. This appears to be business as usual for T-Mobile. I continue to send my complaint to a variety of recipients.22Visto0likes0Comentarios