ContribucionesMost RecentMost LikesSolutionsRe: T-Mobile® SyncUP KIDS™ Watch (Sprint) Been using the spring chat for past hour, no luck yet. Is it a 500mb watch plan or something specifically for syncup kids? Re: T-Mobile® SyncUP KIDS™ Watch (Sprint) Don't waste your time calling until a fix has been confirmed. I spent 4 hours on the phone this weekend being transferred/disconnected back and forth. Re: T-Mobile® SyncUP KIDS™ Watch (Sprint) Anyone have any luck with the fix yet? If so, what process did you do to get it working Re: T-Mobile® SyncUP KIDS™ Watch (Sprint) Thanks for the update, is this only with the newer black versions of the watch? If so, maybe they can apply a similar fix that was used with the white/gray version last year. Re: T-Mobile® SyncUP KIDS™ Watch (Sprint) Any updates on a potential fix for this issue? We are experiencing the same error of wrong rate plan and customer care has not been able to do much.