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Pinkghost
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Re: MESH Extender - Solid White Light
Same thing happened to me.. I tried troubleshooting it on my own and after everything failed I finally called tmobile to report it but they sent me to tech support of course. They just had me do all the things I already tried and spent hours doing that with no luck. Finally just told me to replace it (literally what I called for) and to take it to a store. The store acted like they were confused and didn't know what to do. Did end up getting a replacement though, which worked well for about 3 weeks. It's been solid white for about 2 weeks now. When i try reconnecting, i just go through all the steps as if its blinking white even though its not. After trying to reconnect, it ends up saying that the signal is still too poor. Ive tried moving it everywhere and even using ethernet. Same result. I dread having to go through this all over again knowing I'm not the only one on their 2nd or 3rd mesh.42Visto1like0ComentariosRe: MESH EXTENDER
I'm on my 2nd mesh extender. I was on the phone for hours trying to fix the first one. Did all kinds of things but nothing worked. Mind you, these were things that i already did prior to calling as well, but even after i told them i already tried that they still had me do them all over again. After all that they told me to take it to the store to get a new one. When I went to the store they acted like they couldn't do it and like they didn't know what i was talking about. They did end up giving me a new one, but now it's out too. I tried to ignore it in hopes that it would reconnect on its own but no such luck. I already know tech support advice will not help reconnect. Based on the forums, looks like I'll need yet another one or I'll have to switch providers again. 😫9Visto1like0Comentarios