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pleasecancelmya
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Joined 3 years ago
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Re: Cancellation dirty tricks
These people are crooks. I spent an hour on the phone today trying to get someone to unlock my handy dandy Takeover Protection, which they sell to you as a free service when you buy a phone, saying it will keep people from hijacking your phone number. What it will really do is allow TMobile to hold your phone number hostage not allowing you to switch to a new carrier while they make you jump through all kinds of nonsense hoops in order to turn their wonderful "service" off, sitting on hold for 15 minutes at a time while I get juggled from one customer service agent to the next. I can't wait to get away from this company. I have been with TMobile for 17 years straight, they should be rolling out the red carpet for me and instead I'm getting this nonsense runaround about removing a simple function from my phone. This is horrid customer service and I will not give these people my money any more.26Visto1like0Comentarios