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Raulh818
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Joined 9 months ago
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Re: SyncUp Watch - Can't video chat!
CCCLEE wrote: Just got the watches yesterday but could not get the video chat to work. After doing a lot of looking around the web for answers, seems like both phone app and watch firmware need to be up to date. Left the watches on chargers overnight so they could update. This morning I was able to video call both watches. Hope thishelps! I don't understand. I have tried this with no luck. I also went to the store and the guy had told me that they don't do video calls. But online it shows the kids using that feature.198Visto0likes0ComentariosRe: SyncUp Watch - Can't video chat!
AlkiSeattelite wrote: I'm having the same issue. Just got the kids syncup watch and the phone calls work to/from the watch. But i don't have the video calling option. The video calling icon doesn't appear on the syncup kids app on my phone and I'm set up as the guardian. Same with on the watch, there is no option to make a video call from my kid's sync upwatch to my phone. Both phone and watch are at home and usingour home wifi and both devices have plenty of battery life. I have given the syncup app permissions to use my camera.All permissions are turned on for the watch in parental controls. I have also rebooted both devices. This is the issue I have. I just got it today and they didn't know how to do the video calls. But online videos show kids video calling parents.120Visto2likes0Comentarios