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RonP
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Re: Anyone else having problem activating galaxy watch 4 as standalone?
Just in case this helps anyone else…. I bought my GW4 LTE watch at Best Buy and took it to the T-Mobilestore to get activated. Many hours and trips later I got success. 1 - If your having problems, call 611 and get the help of theDigits tech team. 2 - Theline hasto be set up with the Data with Paired Digits TE plan. Your watch technically has a separate number, but the Paired Digits feature makes it so the watch can share the same number as your phone, even when your phone is turned off or far away from you. 3 - Even after the Digits tech team guy set up the correct plan. The watch wasn't sensing a mobile plan. It was showing a 3001 error code which the tech guy said was a Samsung error code that meant the watch was broken (to him) and should be returned to Best Buy. 4 - An hour later, just before I go tothe store, I checked the Wearables app > Watch Settings > Mobile Plan one last time. An actual T-Mobile plan showed up (T-Mobile-866F). The watch seemed like it sorta worked but not really. I went into Airplane mode for some reason. I rebooted the phone and watch. It still wasn't correct, but there was definitely the plan being recognized by the watch! So, I think there is some time involved for the watch to pick up the plan from step 3 above. 5- On a whim, I went back into the web browser and looked up my T-Mobile account. I noticed that the Phone was NOT "digits" paired with the Watch line. You will see an indication in the T-Mobile account, next to your Watch line #. I was able to set this in my account, it takes you to a Digits pairing screen. 6- Success, the watch started to work correctly (can't remember if I needed to reboot or not). 7- You know it's working correctly by pulling down the top menu and you should see a "LTE" icon in between the bluetooth and wifi icons. (You need to turn off the phone (or at least BT and Wifi), because the watch will only switch to LTE mode, if it doesn't sense being connected to the phone - this is assuming the Settings > Connections > Mobile Networks setting on the watch is set to Auto).\ 8- Another couple notes. I read on the thread abovethat many others had setup problems.One person commented that the "companion" feature needed to be turned off on the line. The Digits tech guy said that he didn't recognize that as a Tmobile term - not sure if accurate or not. Another person said that they needed to select the proper device type in their T-mobile account (e.g., the Watch image should show up for that line). For me, this happened automatically, I didn't need to changes this.1Ver0likes0Comentarios