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ryanlarkin
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Joined 3 months ago
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Re: Stolen Order delivered
I'm curious if anyone has any resolution to this as it just happened to me recently when we switched to T-Mobile (terrible mistake). We ordered 3 new phones and only 2 arrived. They reluctantly sent us a replacement but now having finished their "warehouse investigation" have determined I have the missing device and now I had to pay the sales tax on it and pay monthly for it for the next 2 years! I am so frustrated and angry as I feel there is nothing I can do. Their proof that we "stole" the device is that the missing device made 1000s of calls in a couple of days all over the place and 1 of the numbers that the missing phone called also called the replacement phone! Seems like an internal fraud scheme where the bad actors know all they need to do is make a call to the replacement phone and bingo - the customer is the perpetrator. I am about to seek legal advice but just wanted to know if anyone resolved this?16Visto0likes0ComentariosRe: UPS lost my package, T-Mobile wont do anything about it
I have the same thing just happen to us. We ordered 3 new phones and only 2 arrived so I called and they sent out a replacement which I thought was the end of it. 2 months later, their "investigation" showed the phone which I never received was "used" but can't give me any details about this. They then charged me over $200 for sales tax and now I have to pay $8/month for a phone I never received because they claim I lied and stole it. I'm so furious with T-Mobile...I have no alternative but to take them to small claims court.17Visto0likes0Comentarios