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sandinky
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Joined 2 years ago
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Re: No voice service: Temporarily turned off by your carrier
I hate that you're going through that and unfortunately T-Mobile won't be able to help They give temporary solutions and many of their agents don't have a clue how to fix it. I don't know if I said it in my earlier post but I have other phones on my account and they work just fine but the Motorola phones don't work. I had to use a different phone that I owned from Metro until this promotion is paid off just to have service and that's a shame because I'm still paying for this phone. There's no way that you should not have no Wi-Fi when your service is not working it doesn't make sense I've even had their reps tell me to just use WiFi . What? Then what am I paying for? At best you might get someone from the retention department to give you a credit as I did but it was a one-time thing. If you don't owe that much pay it off and get a different phone. I really hated that cuz I really love Motorola phones but they just don't work good on T-Mobile and that's my experience.7Visto0likes0ComentariosRe: No voice service: Temporarily turned off by your carrier
The problem is with the Motorola phones (not to exclude others) but I have been having this problem ever since I came to T-Mobile a year ago. My daughter and I have the Moto Razr 5g flip phones we got through as promotion with T-Mobile. The phones worked optimally at first then after a couple of updates they stopped. We get the same error messages as "no voice carrier" or can't make Wi-Fi or data calls, can't use the internet etc. More so at home at first, but now it can be just about anywhere. I have eight other lines and all of those phones, (six of themandroid andtwo iPhone) work just fineI have made numerous calls to T-Mobile, [to no avail because everybody does all these steps just to find they can't fix it]but I can'tdo anything about it until I pay off thesephones. Don't go through what I went through with numerous service techs and customer service trying to troubleshoot your phone. I have had a new sim card, esim cards, wiping the phone clean and restarts to changing certain settings. I love Motorola phones but I will not get one through T-Mobile or just period ever again7Visto0likes0Comentarios