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santellanm
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Re: Android Native Visual Voicemail Trouble
Nokisme: That rep is full of sh1t. Truth is they have no idea why it isn't working. The naitve VVM on my Pixel 2 from Verizon WILL on T-Mobile but not on my T-MOBILE OnePlus 6T. I think that when a number is ported over to T-Mobile from another carrier something isn't configured right on T-Mobile's end. This error in configuration causes the VVM native in Android to not work in some phones. The guy that got me signed up to T-Mobile is someone I've known for a few years. He has a OnePlus 6T and his native VVM works fine. The error has to be attached to the specific line itself and is not the fault of the phone you have. When I first signed up for service I couldn't use any mobile data on my Pixel 2. They had to go deep into the settings and reconfigure some things to get it to work. I think something similar needs to happen with VVM.13Visto1like0ComentariosRe: Android Native Visual Voicemail Trouble
Don't hold your breath for a fix. My case was escalated to the engineers 3 weeks ago and I never got a response. They either don't know how to fix it or don't care to fix it because T-Mobile seems to have faith in their crappy visual voicemail app so why bother with the naitve option. I put my SIM card back in my pixel 2 just as a test and voicemail activates just fine so it's definitely a per device issue.12Visto0likes0ComentariosRe: Android Native Visual Voicemail Trouble
So I called T-Mobile support again because removing the voicemail to text feature did not fix my issue. The guy I was transferred to a "tech expert" basically told me they are not able to get the stock android visual voicemail to work on the 6T with their service, but they will gladly sell the phones in their stores. He then proceeded to tell me it's OnePlus' fault and transferred me to them. This is just fantastic service!!!17Visto1like0ComentariosRe: Android Native Visual Voicemail Trouble
So for some reason the TMobile VVM app stopped working after the lasted update. I have a OnePlus 6T...that I got from...T-MOBILE! WTF is this garbage!!! Tech support has no idea what's going on and they have said twice they were escalating to their "engineers" What ever this is beyond ridiculous at this point.18Visto1like0ComentariosRe: Android Native Visual Voicemail Trouble
I am having the same issue but with a T-Mobile Oneplus 6T. Ok so I came to TMo from Verizon with the get out of the red promotion with a Pixel 2. at first my native visual voicemail wasn't working and I had to do the old school call in voicemail. I called I called tech support and it seems that for some reason the visual voicemail feature was not active on my account so they turn that on and it fixed it. Then trying to save some money I bought an unlocked Motorola phone from Best buy and all of a sudden I get the same "can't activate visual voicemail message. I am able to use the T-Mobile visual voicemail app but like a previous user said above, I don't want to use more apps that I need to. After calling tech support again they told me that it was most likely an issue with that phone since it's not a T-Mobile certified device so I return the phone. Then still wanting a new phone I decide to go to my T-Mobile store and get a brand new OnePlus 6T. Well what do you know to my amazement I have the same issue with the 6T.36Visto2likes0Comentarios
