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scott523
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Joined 7 years ago
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Re: Changing password every 60 days is a terrible policy
I think it's been 18 months since I joined the TMO. I pretty much joined after the T-Mobile One plan arrived. I can't remember 100% if I saw the 60-day rule when being forced to change the password on the T-Mobile app on my iPhone X but that could be legitimate. I didn't really think of looking for it since TMO have come under fire on account security this month. I guess I'll find out in 50 days. I've also noticed the new password system doesn't allow recycling old passwords, which is even annoying. I may have to come up with something like "Tmobile1*" then "Tmobile2*" in the future.10Visto1like0ComentariosRe: Changing password every 60 days is a terrible policy
Marissa, I appreciate you trying to troubleshoot this issue but I think you're going the wrong way on this matter. The issue is when a user hasn't changed their password in many months, the system forces the user to change their password upon logging in. So your screenshots are useless because it'll only happen after logging in. You probably won't get a screenshot from us unless someone didn't change their password yet. Maybe IT should just make an account with an old password and try it for themselves... This also happened to me (just a normal postpaid customer) and I must admit that I haven't changed my password since I joined T-Mobile. Forcing to change an old password at a government level may be reasonable but at a services/utilities level(?), it maybe a bit overkill and a nuisance like the other original poster is getting at.7Visto2likes0Comentarios