User Profile
Shan975
Newbie Caller
Joined 2 years ago
User Widgets
Contribuciones
Re: I Feel Cheated and Deceived with T-Mobile lies and false advertisement.
T-Mobile did the same thing to me . I was with Verizon and didn't really like the service , so I contacted T-Mobile and they told me I qualified for the keep and switch promotion , so I gave it a shot . Signed up , switched my service , but they had a problem porting my numbers and I was without service for 3 days while they were trying to fix it . Never got fixed , they then forced me to change both of my numbers , but assured me I still qualified for keep and switch and that my devices from Verizon would be paid off . 5 months later I receive a bill from Verizon for both of the devices ! They never paid them off !!!!! I called 3 times to demand an answer and the rebate team said that I don't qualify because I changed my phone numbers !!!! I told them it was their fault because these nit wits couldn't get my numbers to port over correctly and explained they forced me to change it ! They basically said oh well we're not paying for the devices !!! I hate this phone company !!!! I'm cancelling first chance I get and will be filing a complaint with BBB ! False advertisement9Visto2likes0Comentarios