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Shawnrp1984
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Joined 3 years ago
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Re: Connected, No Internet
I’m in Oklahoma and have been having the same issue, it is connected then it goes down then comes back up, it goes through this cycle about every 10 minutes or so, this is not a software issue as I have the newest modem they offer, I have done several factory resets and the issue still persists, I like the service but this is getting ridiculous, we as paying customers should be given an update on the issue that is consistent across CSR’s in T-Mobile, it’s really frustrating when you talk to four or five different reps and there answers are all different so we know the didn’t actually take the time to read notes or research into the problem, also we as customers would like to know if a fix is being put into place and a time frame, T-mobile has a big issue with there lazy customer service reps and there internet.69Visto2likes0Comentarios