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ShayShay
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Joined 2 years ago
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Re: Unauthorized Charge From Tmobile Appeared on my Chime Bank Account That Tmobile Cannot Find
I too am a victim of T-mobile. Last week t-mobile debited my checking account foe 419.43. After calling 3 different. times and speaking with 3 different people, I was told take it up with my bank, which I did. My bank is investigating. Exactly 1 week later to the day, T-mobiledebited my checking account again for 477.72. This time I asked for accounting or finance department and was told that there is no one else to task to but the puppet on the phone with their canned response to call the bank. The bank put a stop on the second debit and shut down any further attempts by T-mobile to debit my account. I switched my payment to a credit card and I will see what happens next week at this time. After reading so many similar events on this site, I wonder what is going on at T-mobile? I was told at the store to call 611 and ask for finance or accounting, but that is a dead end. If it happens again I am leaving T-mobile. For 2 weeks in a row someone's bill is being paid with my money or T-mobile has found a new way to make money.26Visto0likes0ComentariosChecking account debited for unauthorized purchase
I recently discovered a $419.43 debit from my checking account. The transaction was for a T-Mobile handset. I spoke to 3 different customer service reps who told my that T-Mobilehas NO way to find out where the money went. All three reps gave me the same canned answer "Talk to your bank, there are no pending charges in your account, or do you have another T-Mobile account?" In the mean time someone else is getting their bill paid with my money. Where is T-Mobile fraud and loss department? From what I am reading here this is a frequent occurrence with T-Mobile. I had the same issue with my cable company and within 2 days they found out where the money went and corrected the problem.426Visto0likes2Comentarios