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Shindig321
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Joined 5 months ago
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Re: Phone cuts in and out regardless of wifi or LTE
I went with T-Mobile 2 years ago. Brought an older iPhone 8 from Verizon & bought husband a new tcl flip phone. Service was fine. About 2 months ago both phones started with the intermittent dropping of portions of conversations. Called T-Mobile. Tried resetting network connections & making sure iOS was up to date. The TCL phone was never on the network. Does not use WiFi. No resolution to issues. Wound up purchasing 2 new phones. Bad decision. Got iPhone 15 plus and another flip phone for husband a Sonim XP3. Still have same issues. Have chatted with T-Mobile & talked to them more times than I can count . Have made sure iOS up to date. Reset network. Restarted phones. Turned WiFi calling on & off. Changed from 5Gto LTE. No resolution. Can see the cell tower from my backyard. And again the flip phone is not using WiFi and has the same issue. They thought it was my internet but if one phone is not connected to it that can't be the issue. I even called my internet provider and they say same thing. Our internet is fiber optic & very fast. It must be T-Mobile.14Visto0likes0Comentarios