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Sickandtired
Network Novice
Joined 4 months ago
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Re: How to escalate a complaint
I called back in May to inquire about taking someone off my plan just an inquirewhy they changed my plan and I just got a bill for 316.00. So, of course I called and I was told I agreed to a new plan why would I do that when I'm trying to take someone off my plan to lower my rate. I had her to change it back but I can't even get a credit midterm because my billing cycle is not until the 20th, but if I bought a new phone you would adjust my billing. SOMEONE PLEASE MAKE IT MAKE SENSE 24 YEARS WITH TMOBILE THANKS FOR BEING SO LOYAL TO YOUR CUSTOMERS.😡11Visto0likes0Comentarios