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silverswirls93
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Joined 7 years ago
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Re: Why is T-mobile site down?
I'm having a similar issue, but in regards to using the my.t-mobile.com portion of the site to access my prepaid pay as you go plan in order to refill my account. My bill is due in a few days, but I was unable to access my.t-mobile.com yesterday as well as today. I'll keep trying, but from the research I've done regarding T-Mobile's website, it seems you guys have this issue too frequently. I also can't even use the T-Mobile app on my iPhone because the phone itself wasn't originally purchased from T-Mobile, and when I looked that up as well as to why, your customer service simply said it wouldn't work for others like me because our phones aren't from T-Mobile or purchased from them. That in of itself is quite unprofessional and an insipid excuse for poor quality IT work. Get yourselves together, T-Mobile. Make the website work, and make the app work consistently across all devices, regardless of if they're T-Mobile bought or not. I swear, I literally just switched to you last month. Don't make me have to switch to someone else already.2Visto0likes0Comentarios