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SteveBr
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Joined 5 months ago
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Re: Tmobile costco rebate - timeline ?
I bought my phone 9/21/23 same Costco promotion. I just got it today 7/8/24 and if you think you are getting a 200 gift card to Costco you are wrong. they changed it to 200 dollar card spendable only at T-Mobile. this is bait and switch. 1st make sure you check status. I checked mine after 3 months and saw that it was denied. I called and they said it was a mistake and assured me that I would get my Costco virtual card soon. I forgot about it for awhile (something they are betting on) and then I checked today only to see that I was denied still. So I called and she informed me that because they had to fix it from the last time i called, it did not show up on the rebate side as approved, but that it was in fact approved about 3-4 weeks earlier. No they did not email or try to contact me in any way. I am not happy with T-mobile at all. I can only assume that they lie about everything. I came from Verizon and have never had anything less than 4 bars all around my small city and never dropped to LTE. now I get LTE about 30% of the time and I drop 3-4 times a week. I won't even go into the nightmare I had today trying to use my 200 gift card at T-mobile. I will say this Today I got told a total of 8 times completely different answers to the questions about buying a stupid tablet. My 200 is going to shutting down my account and going back to Verizon. They are not the greatest at customer service but in 10 years I don't remember them ever lying to me19Visto0likes0Comentarios