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Supra
Network Novice
Joined 6 months ago
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Device Pay back issues since October 2023.
I did an upgrade in October 2023 which I qualified for there promotion for $1000 per device trade in. I sent in 4 devices and i shouldof received a total of $4000 with in two billing cycles. T Mobile never made that good and keep my trade ins and started charging a monthly installment fees for my new phones, After countless calls I finally got $2000 back and I'mstill waiting the the rest to be payback including a follow up calls which I never got. T mobile is billing me for device payments and they finally placed me on the wrong promotion that will cheap me out of $1200.00 at the end of the contract. I'm on a $700 per phone instead of $1000 per phone promotion as promised. This has been a very bad experince for me and I will be doing a story regarding this issue with KTVZ my local news to warn others to stay away from this dishonest company! Countless promises that never happened.57Visto0likes1Comentario