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T_bone1
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Joined 2 years ago
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Re: Need to contact the Executive Response Team
To who it may concern, I'm have been a long time customer with t mobile. I.ve recently had my phone replace due to a defect the phone had no physical damage that I'm aware of when i sent it off. I'm being charge for a phone that I pay for insurance on and being threatening if I don't pay the charges on my account.I have called several times to resolve this matter and there has been no resolution.I'm temped to reach out to another service provider else where. I'm not going to pay for a phone that i have insurance on and then have to pay again when it breaks. Ihope that this issue can be resolve soon.. Tyrone C 240******* tyrone*****@*****.com27Visto0likes0ComentariosRe: Need to contact the Executive Response Team
To whom it may concern, I've been a long time customer with t mobile. I'm very displeased with customer service in resolving the issue regarding my bill due to a defective phone that I pay insurance on. I've called several times and there has been no resolution in thismatter, I'm been receiving messages stating my services will be interrupted if I done pay the amount of the damaged phone. i would like a call from a manager to resolve this matter ASAP. I'm strongly considering moving my service else where! Tyrone Clemm 240*******38Visto0likes0Comentarios