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T_kav
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Joined 2 years ago
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Re: Tmobile lost my trade in and is not honoring trade credit.What can I do?
This lost trade in thing seems like a common problem. I had a similar issue with Verizon. In their case I was put into an online maze which couldn't be resolved. They wouldn't honor the trade in deal, so, I came to T mobile. Now, I traded in a $400 value phone to T-mobile via mail a while back and they are saying that the phone hasn't been received. I used their own shipping label. I think the best way to handle this is to send a letter to the BBB. Not sure if the FCC is interested in this problem, but it can't hurt to report it to them too. I don't believe the phone dissapeared before getting to Assurant for my credit. Googling it reveals that this is happening to a lot of people.141Visto3likes0Comentarios