User Profile
Tallen
Network Novice
Joined 3 years ago
User Widgets
Contribuciones
Re: Given wrong plan and now pending...
T Mobile is worse than any scammer. I signed up for Mengenta 55 for 65 per month bringing my # with me. My first bill around $91.00. When # was changed from a temp # t mobile had gave me andI got my 2nd bill it was $306.00. My plan had been changed to 3 lines being the temp # my # I brought with me and another # I never knew of. That last # was not even active. I had tried to call it and a recording said it was not in operation. I was charged $25 per line for insurance but had only one phone. The bill don't clearly show what they are charging and for what.I called multiple times and talked to multiple agents that all wentby the book acting like they were listening to you. They would ask to put you on hold to check on the problem or research my record come back and ask the same questions. One said they were transfering me but I never heard from anyone on that call. All calls were the same questions and run a round bs. Put on hold to come back and start over. A couple put me on hold and never came back. I was finally tranfered to an agent that was suppose to fix it but only shows one # (the temp) was removes but the $306 2nd bill is still due and third bill is projected to be $140.00. A $65 all fees & taxes +$22phone and $25 insurance = $107 should be my monthly bill. I am filing a complaint with the SC Consumer Potection Agency & the US Consumer Potection Agency. When you call support they have a script and if you want your money back after they screwed you over answer their questions get put on hold and repeat until they wear you down and you give up!4Visto0likes0Comentarios