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TannerVoss1231
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Joined 4 months ago
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Business account local representative
I have a business account and was assigned a personal representative that actually resides in my area. It often takes her 48+ hours to respond if I get a response at all. I usually end up having to communicate with T-Mobile's offshore customer service reps. I have asked customer service multiple times on the phone to please set me up with a new representative so I at least know when I have an issue I have someone that can take care of it. How else can I get this handled? On top of that, I have NEVER gotten a response from texting 61176Visto0likes0Comentarios