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TECH_ISSUES_UNR
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Re: Where did online chat go? I'm unable to call or be called, which is the only option ever available.
So nice of them to suggest SOCIAL MEDIA contacts after hours however it would be far more helpful if they were to provide links to those sources. It would also be extremely helpful if there were information on line that stated something to the effect that "LIVE CHAT SUPPORT UNAVAILABLE BETWEEN 0:00pm & 0:00am rather than that option simply disappearingso that we don't have to search through and through to end up here……Come on T-Mobile, it is 2021 and this is NOT ROCKET SCIENCE! You make it EXTREMELY difficult to communicate when there is no way to call you when the phone is locked and there is no other phone available and no chat option available. Think about it! Really?18Visto2likes0Comentarios