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teemblproblems
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Joined 2 years ago
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Re: when will detailed usage be updated, 12+ days now
I finally got a somewhat real answer from T-mobile "Thanks for sharing this information.I really appreciate your patience with this issue. I want to be transparent with you that we already receive a multiple concern with regards on the checking the data usage on web and app and this issue is known issue but we assure you that our technical team are working on it to fixed this issue. BUT THEN, I asked for detailed usage for the lasts few days. "We really want your patience with this issue. Since the current cycle is still ongoing we can't provide yet it for you. We can only provide it once your billing cycle ends and online bill is already available." "We can check the usage everyday using your app and web. But since we are currently having enhancement on app and web for usages we are asking your patience while our technical team are fixing this known issue."2Visto0likes0ComentariosRe: detailed usage not updating
T-mobile usage data is NOT updating on all 4 of my devices. I have had this problem since my new billing cycle started on 2/6/23. Before that, it worked pretty good and updated within an hour or 2. I need this data almost daily. It's frustrating.7Visto1like0Comentarios