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Re: Why am i getting charged with services that were promised to be free?
I had the exact same problem except. I purchased mine from the store. One hand doesn't know what the other is doing. They promised they would correct it, but then offered a. $20 discount. I don't want to pay $35 a month for free line.7Visto1like0ComentariosRe: Bait and switch - misinformation from phone agent
Again this is familiar happening. I was signed up for this plan and after a lot of calls I received the cost of getting out of my verson contract. Plus I was suppose to get a third line free. Despite numous assurances still not resolved. Their customer care are very nice, but problems are never solved.14Visto2likes0Comentariosnumerous problems
List of problems experienced Signed up for promotion that had third line free. Was told that store was wrong and should not have offered that plan. After numerous assurances that they would resolve I am still being charged for third line. Having my credit charged for an account which is not mine. Their fraud department verified it was not my account, but would not stop the autopsy without the access code. Which I didn't have because it wasn't my account. Their only solution for the problem was to cancel my credit card. My home wifi stopped working so they promptly send a different model without a power cord.. I called and was told they would send a cord with one day delivery. It took Ren days. I returned the defective wifi by UPS. They now want to charge me $370 because they can't find it.34Visto0likes0Comentarios