User Profile
terryw
Newbie Caller
Joined 2 years ago
User Widgets
Contribuciones
Re: 5G Home internet keeps dropping!
My home internet started out good for about 6 months, then in the summer it was weaker I guess because of trees/leaves and other interference . Moved the modem around the home to get the best signal. Then after the summer it would always work good in the morning until about 2:25 each day then the kids from other households(no kids in my household anymore) wouldcome home from school and it would disconnect for 20 minutes and then be spotty until 5pm. Called support several times. They finally admitted to a congestion issue that would be solved "soon" which was three months…The bottom line is tmobile is signing up too many customers which drove me to leave. Back to cable and somehow at half the cost for two years. BUT kudos to tmobile and other companies for providing competition to cable to drive down prices. Custom service was always polite and but if tmobile is signing up too many people then it is pointless service.12Visto3likes0Comentarios