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totnak
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Joined 10 months ago
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Re: Does anyone else get overcharged by T-Mobile
I'm on my 3rd bill that still shows the full price for the Essential Plan(3 lines) that Tmobile offered for $90/month.I'm on the line for an 1 hour and no one can seem to find the promotion I purchased on Black Friday. lol What a joke. Update: Called a 2nd time and was able to get a hold of a brilliant customer service agent who went out of her way to assist me. She was able to resolve my issues. She had to research in their system the exact Black Friday promo dates which was offered from Nov 2023 to Jan 2024. She adjusted my statements inclusive of the credit discounts. It appears this is a training issue with their agents.0Visto0likes0Comentarios