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Traciwc
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Re: I was promised a third line for free and didn't receive it.
After being with Sprint since 1996 I was very reluctant to change but they made it seem like we had no option. Since day one I have bought or paid my phone off in advance with each upgrade. I have never financed a phone. They had beensending me emails and advertising for monthsthat I would get a free 12 or 13 with an upgrade onat least one of my lines. I opted for the 12.The salespersontransferred everything over and when I checked my phone I noticed all of my apps and data weren't downloading and a warning message popped up that I was almost out of storage. I addressed the issue with her andI was informed she had upgradedmy I8 128gb for a I12 64gb even though there are two options with that phone.She told me I would have to returnand upgrade to a I13 and pay more money in order to get 128gb.So manipulative! Why would I want to upgrade froma 128 to a 64? Oh and btw the 3rd line isn't actually free so your bill will be higher than what they tell you guaranteed! Andnofree Hulu andfree Netflix is only for basic 1 screen.1Ver0likes0ComentariosRe: I was promised a third line for free and didn't receive it.
I was told my third line would befree and my bill would be $120 per month. The receipt that was given to me with my trade ins and upgrades was all wrong and when I inquired the sales ladytold me "I know it's confusing but Ihad to do it that way in order for youto get the monthly credits".Lies!! Just got my bill and it's much higher. And the third line isn't free. So I have no recourse. These guys are crooks.4Visto2likes0Comentarios