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Underhill
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Joined 2 years ago
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Re: Why is T-Mobile's customer support now so poor?
formercanuck wrote: If you have a device and the T-Mobile app …you can use the contact us messaging feature (top right hand corner) That chat function now seems to only go to the overseas customer support. They're always kind and enthusiastic, but they all seem to have absolutely no authority to do anything. I miss the Local Team of Experts that now seem to be shut down.5Visto0likes0ComentariosRe: Why is T-Mobile's customer support now so poor?
gramps28 wrote: I just clicked on the Facebook icon under the follow us section and it took me to their Facebook page. Click the 3 buttons on the right and an option to message them will pop up. I'm on a web browser and the DM option isn't anywhere to be found. Are you on the FB app?7Visto0likes0ComentariosRe: Why is T-Mobile's customer support now so poor?
fireguy_6364 wrote: you can also contact TMO via one of their social media platforms like Facebook/Twitter at the bottom of this page. just send them a direct message..do not post on their main page. The direct message function on the TMO Facebook page is gone. They replaced it with a direct link to the TMO 'contact us' web page...9Visto0likes0Comentarios
