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vegazzchik65
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Joined 3 months ago
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Re: Charging for phone that was returned.
I am involved in the same situation as of this morning. Customer service reps calling me Miss Gina and getting email that my account was billed 1,019.00 because they have not received phone return. Actually same phone Samsung Flip 4 that screen went black. Was assured by a customer service rep and supervisor that I will not have to pay this, but I'm leary. If it's not resolved by next week, I am calling and telling them I'm getting my attorney involved. This is fraudulent behavior!!6Visto0likes0Comentarios